Hear an AI find out when a suit is ready at a London dry cleaner

What happened

Morgan Lee needed a suit from the dry cleaner's for Friday the 6th of November. JooVoice rang a dry cleaner in London to find out when it would be ready, gave the ticket number, and said it was an AI assistant ringing for the customer, with the call recorded.

It spelled the name, and Kamal looked the ticket up: ready Thursday after three. JooVoice asked how late they were open. Until seven, and the suit was already prepaid.

JooVoice read the ticket and day back, and Kamal confirmed it: ready Thursday after three, collect by seven, nothing to pay.

The outcome

Ready

Thursday after 3, a day before it's needed

Open until

7pm

To pay

Nothing, already prepaid

Ticket

AP428, under Morgan Lee

Moments to listen for

1. Says it's an AI ▶ 0:16 I'm an AI assistant ringing for the customer.
2. Ready day ▶ 0:36 Friday, sorry, Thursday after three.
3. Confirmed ▶ 1:06 Ready Thursday after three, after three. Collect by seven, prepaid, nothing to pay.

The whole call

Tap a line to hear it.

1. Dry cleaner 0:00 Alder Press, Kamal speaking.
2. JooVoice 0:02 Oh hiya, hello. Just a quick one. I'm ringing to see when a suit will be ready. It's needed for Friday the 6th of November.
3. Dry cleaner 0:11 Yeah, no worries. Can I just get the ticket number and the name please?
4. JooVoice 0:16 Yeah, it's ticket AP428. And just so you know, I'm an AI assistant ringing for the customer. The call's recorded so they get the date exactly right. If you'd rather not, no problem at all. And it's under Morgan Lee. M-O-R-G-A-N. Lee, L-E-E.
5. Dry cleaner 0:36 Right, Morgan Lee, thanks. Ticket AP428 for a suit. One sec. Friday, sorry, Thursday after three.
6. JooVoice 0:47 Oh perfect! And you're open till what time?
7. Dry cleaner 0:51 We're here until seven this afternoon, and it's already prepaid, so there's nothing to pay on collection.
8. JooVoice 0:57 Right, so ticket AP428, ready Thursday after three. Standard clean, yeah?
9. Dry cleaner 1:06 Yeah, that's it. Ready Thursday after three, after three. Collect by seven, prepaid, nothing to pay.
10. JooVoice 1:14 Oh, you're a star. Thanks ever so much. Bye now.
11. Dry cleaner 1:19 Bye now.
12. JooVoice 1:21 Bye.

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