Hear an AI book a boat haul-out and indoor winter storage at a Duluth marina

What happened

Tom Engstrom's 28-foot Sea Ray Sundancer needed hauling out and storing for the winter, before he leaves town on the 24th. JooVoice called his marina in Duluth, gave the slip number, and said it was an AI assistant calling for the owner, with the call recorded.

It asked for the haul-out, engine and water-system winterization, a Saturday morning so Tom could be there, and the season price for indoor and outdoor storage. Gail had one cold indoor spot left: $2,870 for the season, or $2,646 outdoors with shrink wrap, and Saturday the 17th at 9.

JooVoice took the indoor spot and asked for the price item by item. It read the plan back: haul-out on the 17th at 9, both winterizations, indoor storage, $2,870 by invoice with half down. Gail added to empty the food and leave the tank about seven-eighths full.

The outcome

Haul-out

Saturday 17 October, 9am, before Tom leaves

Storage

Cold indoor, the last spot

Season total

$2,870, itemized

Payment

Invoice by email, half down within a week

Before then

Empty the food, tank about 7/8 full

Moments to listen for

1. Says it's an AI ▶ 0:16 I'm an AI assistant calling for the owner, Tom Engstrom
2. Last indoor spot ▶ 1:01 we only have one spot left for cold indoor storage, and his boat fits perfect.
3. Asks for it itemized ▶ 1:35 Could you walk me through the prices item by item?
4. Reads it back ▶ 2:18 The season total is $2,870, billed by invoice, with a 50% deposit.

The whole call

Tap a line to hear it.

1. Marina 0:00 Lakehead Marina, this is Gail. How can I help you then?
2. JooVoice 0:04 Well, hello there. I was hoping to get a boat hauled out and stored for the winter. Have you still got room?
3. Marina 0:10 Oh yeah, we can do that for you. What kind of boat you got and which slip are you in then?
4. JooVoice 0:16 It's a 28 foot Sea Ray Sundancer sitting in your slip C-14. I'm an AI assistant calling for the owner, Tom Engstrom, and this call is recorded so Tom has the details straight. I hope that's all right with you.
5. Marina 0:29 Oh yeah, Tom Engstrom, I know the boat. Were you looking for indoor or outdoor storage then? And what all did you want done with it, do you know?
6. JooVoice 0:38 He'd like the haul out, engine winterization, and the water systems winterized. Then winter storage. For the haul out, Saturday morning, the 10th or the 17th would be ideal so Tom can be there. It does need to be before the 24th, though. He leaves town that day. For storage, indoor is his first choice. Could you give me the season price for indoor and outdoor with shrink wrap?
7. Marina 1:01 Oh, well then, we only have one spot left for cold indoor storage, and his boat fits perfect. That'd be $2,870 for the whole season, and we invoice you by email. Half down within a week to hold that spot, and the rest when she comes out in the spring. Now the outdoor option is $2,646, and that includes the shrink wrap we do. You want to lock in on that indoor spot then? And for the haul out, we can do Saturday morning, October 17th at 9 o'clock in the morning before you leave.
8. JooVoice 1:35 Let's see now. Well, that'd be just fine. Let's go with indoor then. Could you walk me through the prices item by item? Haul out, the two winterizations, storage, then the season total?
9. Marina 1:48 Oh, sure thing. So for Tom's boat, the haul out, pressure wash, and blocking is $336, winterizing that stern drive engine is $485, then winterizing the fresh water system in the head is $145. And like I said, that cold indoor storage spot is $1,904. So all that added up comes to $2,870 for the whole season, with that half down payment to hold the spot. Does that sound right for you then?
10. JooVoice 2:18 Just so I've got it down right, the haul out is on Saturday, October 17th at 9 in the morning. Haul out, engine winterization, and water systems winterization. Storage is indoor. The season total is $2,870, billed by invoice, with a 50% deposit. Have I got all that correct?
11. Marina 2:38 Oh yeah, you got it. On Saturday, October 17th at 9 in the morning, and we'll be doing the haul out, winterizing the engine, and water systems, with that indoor storage for $2,870. Just remember to empty the food out and leave the gas tank about 7 eighths full then. We'll talk soon then. Bye now.
12. JooVoice 2:57 Thanks, Gail, you've been a real help.
13. Marina 2:59 You betcha. Always glad to help, Tom. You stay safe wherever you're heading then. Bye now.

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