Hear an AI get a limping dog seen by a vet in Melbourne today

What happened

Josh Carmody’s dog Banjo was hurt on his front leg, and Josh wanted him seen that afternoon. JooVoice rang the vet, said it was an AI assistant calling for Josh and that the call was recorded.

The first standard appointment was Thursday 22 October. JooVoice said Banjo wasn’t really putting weight on the leg and asked if he could be squeezed in sooner.

Tegan had a time held back for animals that shouldn’t wait: 4:15 that afternoon with Dr Lim. JooVoice asked about the fee: $89 for the consult, with anything extra like X-rays quoted first.

The outcome

Seen

Today, Monday 19 October, 4:15

With

Dr Lim

Consult

$89

Anything extra

Quoted first

Until then

Keep him rested

Moments to listen for

1. Says it’s an AI ▶ 0:20 I'm an AI assistant calling for Josh
2. Hears Thursday ▶ 0:33 The first available standard appointment we have is Thursday 22 October
3. Says why it can’t wait ▶ 0:50 he's not really puttin' weight on that leg
4. Gets today ▶ 0:58 I can give you 4 15 this arvo with Dr. Lim?
5. Asks the fee ▶ 1:15 what's the consult fee, roughly?

The whole call

Tap a line to hear it.

1. Vet clinic 0:00 Merri Creek Vets, Tegan speaking.
2. JooVoice 0:04 Just after an appointment for my dog this arvo if you've got one — he's crook on his front leg.
3. Vet clinic 0:11 No worries, I can have a look for you. Can you hold on a sec? What's your name, please, and the dog's name?
4. JooVoice 0:20 Yep — existing patient, he's Banjo, under Josh Carmody. I'm an AI assistant calling for Josh, and the call's recorded so he gets the booking details exact — just say if that's not okay.
5. Vet clinic 0:33 No worries, that's fine. Yep, I can see Banjo here. Let's have a look for you. The first available standard appointment we have is Thursday 22 October at 10 40 with Dr. Patel. Does that work?
6. JooVoice 0:50 Gotcha. Thing is, he's not really puttin' weight on that leg — any chance of squeezin' him in sooner, if you can?
7. Vet clinic 0:58 Poor thing. Yep, we do hold back a time every day for animals that shouldn't wait. I can give you 4 15 this arvo with Dr. Lim? Also, try to keep him rested and off that leg until he's seen. How does that sound?
8. JooVoice 1:15 Yeah, that'll work good on ya. Yep, I'll pass that on to Josh. Just so he has it, what's the consult fee, roughly?
9. Vet clinic 1:22 No worries. So that's Banjo today, Monday 19 October at 4 15 with Dr. Lim. The consultation fee is eighty nine dollars, and anything extra like X rays or medication will be quoted first by the vet. Payment is by card at the desk on the day, and you should arrive five minutes early. No worries, see you this arvo.
10. JooVoice 1:45 Beauty. Good on ya — cheers.
11. Vet clinic 1:48 No worries, see ya.

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