Hear an AI book four truck tires in Houston for Saturday when the first pick is out of stock

What happened

Travis Boudreaux wanted four new tires on his truck on Saturday, October 10th, with Michelin Defenders as first pick and General Grabbers as backup. JooVoice called a tire shop, said it was an AI assistant calling for the owner, with the call recorded, and asked whether the prices were out the door.

Angie had only two Michelins in stock, with a full set not possible before Wednesday the 14th, and eight Generals on hand. Out the door, with installation, disposal and tax: $1,376.94 for the Michelins, $1,052.19 for the Generals.

JooVoice went with the Generals to keep the Saturday, took the 10:30 slot, gave the truck, the spelling of Travis's name and his number, and read it back. Angie added a 60,000-mile warranty and a reminder to bring the wheel lock key.

The outcome

Booked

4 General Grabber APTs, Saturday 10 October, 10:30

Price

$1,052.19 out the door

First pick

Michelin, not in stock for Saturday

Warranty

60,000 miles

Bring

Wheel lock key

Moments to listen for

1. Says it's an AI ▶ 0:27 I'm an AI assistant calling for the truck's owner, Travis Boudreaux.
2. First pick short ▶ 0:45 For the Michelins, I've only got two in stock right now.
3. Switches to the backup ▶ 1:13 Well, then, let's do the Generals.
4. Booked ▶ 1:51 Total with tax is $1,052.19.

The whole call

Tap a line to hear it.

1. Tire shop 0:00 Bayou City Tire and Wheel, this is Angie. How can I help you?
2. JooVoice 0:05 Hey there, how y'all doing? Looking to get four new tires put on a truck this Saturday, October 10th. Y'all carry a 275-65 R18?
3. Tire shop 0:16 Yeah, we do. In that size I got a Michelin Defender at $289 each, or a General Grabber APT for $214 each. You want me to look at available times for that Saturday?
4. JooVoice 0:27 Yup, Michelin Defender is first pick, General Grabber APT is backup, and I'm an AI assistant calling for the truck's owner, Travis Boudreaux. Call's recorded, so he gets your numbers straight. That alright with y'all? And those prices, is that out the door? Mounted, balanced, disposal, fees, and tax, all in?
5. Tire shop 0:45 Hold on a sec. For the Michelins, I've only got two in stock right now. Four more come in next Tuesday, October 13th, so a full set of four can't be done before Wednesday the 14th. If that works, I can look at times for then, or we can set you up with the Generals this Saturday. I got eight of those on hand. Out the door, the Michelins come to $1,376.94, and the Generals are $1,052.19. That's with installation package, disposal fees, and tax included. Which one do you want to go with?
6. JooVoice 1:13 Well, then, let's do the Generals. What's open Saturday morning, or early afternoon?
7. Tire shop 1:18 Alright, for Saturday morning I got 8am or 10:30, and early afternoon I have 1:30pm. Any of those work best? Also, I'll need Travis' phone number and what kind of truck he's got so I can book it.
8. JooVoice 1:30 10:30 works. It's a 2020 Toyota Tundra, put it under Travis Boudreaux, B-O-U-D-R-E-A-U-X. And his number is 713-555-0134. And the out the door was 1,052.19, got it. How long does the install usually take?
9. Tire shop 1:51 Should take about an hour. Alright, I got Travis Boudreaux down for four General Grabber APTs at 10:30am this Saturday, October 10th. Warranty's 60,000 miles. Total with tax is $1,052.19. We'll see him then, and ask him to bring that lug nut lock key if the truck's got one.
10. JooVoice 2:07 So, four General Grabber APT, out the door, 1,052.19, 60,000 mile treadwear, Saturday, October 10th, at 10:30, under Travis Boudreaux, is that right? And I'll make sure he knows about the wheel lock key. Appreciate you. Y'all have a good one.
11. Tire shop 2:24 You got it. We'll see him Saturday. Bye.

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