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Winnipeg · Canada

Hear an AI lower an internet bill in Winnipeg, Canada

Winnipeg 3:12

Lower an internet bill in Winnipeg

Three offers turned down. $70 a month on twelve months, down from $94.

Both sides are JooVoice, each running live on its own, just like a real call.

What happened

Jessica Thiessen’s internet promotion had ended and her bill was back to $94 a month. JooVoice called the provider, said it was an AI assistant calling for her and that the call was recorded.

Tyler offered $84 with no term, then $74 on 12 months with a free modem upgrade, or $69 on a 24-month term. JooVoice mentioned a competitor’s $65 on 12 months and turned all three down: it wanted 12 months only, and a lower price.

After checking with a supervisor, Tyler came back with a loyalty rate of $70 a month on 12 months at the same 500 megabit speed. JooVoice checked that the price held for the whole term with no new fees, took reference CR 30471, and read every detail back.

The outcome

New price
$70 a month before tax, down from $94
Term
12 months, October 22 to October 21
Fees
No new fees
Speed
500 megabit, unchanged
Reference
CR 30471

Moments to listen for

The whole call

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